Our Team

How We Work

Our reasons for becoming insurance professionals are deeply personal. We often see friends and family struggling to find the insurance coverage they need. We are confident that with our understanding of the insurance space, we can help people better prepare for the future. After years in the business, we have developed a reputation for educating people in an easy-to-understand manner, so they can confidently grasp personal insurance concepts. Above all else, we feel a commitment to our community.

Our team approach adds perspective and provides increased benefits to our clients.

Meet Our Team

Kimberly Rankin

Agency Owner-Protection Coach

(216) 342-9821

(216) 464-6910

kim@theinsurancepad.com

I started with American Auto Insurance back in the summer of 1989. I was hired as a temporary file clerk (back in the good ol' days, when we actually had paper files). I loved the people I worked with and really felt at home. Being an...

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Kristy Baker

Protection Coach

(216) 342-9823

(216) 464-6910

kristy@theinsurancepad.com

I actually started working at American Auto Insurance in 2006 about one day a week. Back then, the stuck me in "The Hole" (the office without windows). I was doing admin work... you know... the stuff none of them wanted to do! They...

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Hisami "Sam" Johira

Protection Coach

(216) 342-9827

(216) 464-6910

sam@theinsurancepad.com

For more than a decade, I have lived and breathed AUTO INSURANCE. I have represented 16 different carriers as an independent agent. My customers have helped me become an effective listener and also a diligent learner. I am eager to...

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Bryan Sakal

Protection Coach

(216) 342-9826

(216) 464-6910

bryan@theinsurancepad.com

I am the newest agent at The Insurance Pad, LLC AND the only gentleman in an office full of ladies. Every day, I am delighted about the opportunity to work with customers and grow with my new team. I have worked in the insurance...
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Kathleen Grady

Executive Assistant

(216) 464-3333

(216) 464-6910

kathleen@theinsurancepad.com

I started working here to "help out" temporarily. Two weeks later they asked if I would like to work here permanently. It was one of the best decisions I ever made. I previously worked in the medical field in the Human Resources...

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